Looking back on 30 years
As XCL celebrates this milestone anniversary, we wanted to first and foremost send our gratitude to all of the customers who have put their trust in us over the last three decades. Our pursuit of excellence in serving our customers as their trusted document management solutions and IT/Managed Network provider has delivered success not only to us but to the organizations we serve…
From the beginning, we have been driven by a “customer-first” approach. We know that each organization we work with is unique and has its own set of problems and expectations. Our strategy has been to view each client individually and gain a thorough understanding of their specific document management processes and issues. We established our style of analyzing the specific needs of organizations to understand not just what technology to propose but, more importantly, to understand what our clients can do with the technology. Treating each customer individually prevents a cookie-cutter approach to problem-solving and allows us to deliver and configure the products, technology, and services that meet their needs and exceed their expectations. Carrying out this strategy successfully has required us to be flexible and willing to embrace change, and we are proud to say we have continued to be up to the task over the last 30 years.
In the 2010s we learned that we couldn’t meet many of our clients’ diverse technology and support needs by only delivering on the document management side. As firms began to create, receive, use, and share more digital documents across their networks, through the internet, and in the cloud, we added software and services solutions for content management and workflow automation, helping our customers in their digital transformation. We changed and grew, following the lead of our customers’ needs. That’s why we added certified and experienced IT specialists to our team and critically important services like email exchange, data backup, cyber security, and voce over internet protocol. In 2015* we changed our name to XCL Business Technologies to adequately portray that XCL is a full-service office technology provider.
That flexibility to change continues as we pursue our strategy of delivering document management solutions that uniquely fit and energize our customers. Our long-term experience has shown us that companies that never stop looking for new and better ways to meet and exceed their customer expectations will not only survive but thrive.
We will be including you, our customers, in our year of celebration because again you have made it all possible to reach this milestone.
We will let you know about different activities and customer promotions we will be having throughout the year primarily through Facebook , not to mention Linkedin and Instagram. So to start off our 30th anniversary please go to our XCL Facebook page and enter our first ‘Dinner and Movie’ contest.
We will be giving away a date night, Dinner and a Movie for 2, at a location of your choice.
Click on the icons below for all of our XCL social accounts and follow us for more announcements!